This posting is for a pending award.
Location: Annapolis, MD & Baltimore, MD (Hybrid/Telework Eligible)Applied Technology Services is seeking a Senior Business Analyst to support the Comptroller of Maryland (COM) driving continuous improvement initiatives within the Unclaimed Property and Field Enforcement Divisions . This role offers the opportunity to make a direct impact on the efficiency, accuracy, and security of critical state operations.
As a Business Analyst, you will collaborate with COM staff to identify opportunities, design solutions, and deliver measurable improvements across business processes, systems, and workflows. This is a hands-on role for a professional who thrives on problem-solving, process reengineering, and delivering tangible results.
You will lead and support projects that enhance operational performance, including:
Process Documentation & Training – Develop clear, comprehensive documentation and training materials for existing business processes.
Internal Controls – Identify gaps and recommend solutions to strengthen compliance and accountability.
Technology & Tools – Partner with technical teams to design or enhance workflows and tools within COM’s technology environment (Excel, SharePoint, Power BI, ServiceNow, KAPS, Revenue Premier).
Process Reengineering – Redesign workflows to improve efficiency, accuracy, cost-effectiveness, and employee satisfaction.
Quality Assurance – Provide testing and support for business processes migrating into new applications.
Each Division will benefit from at least two significant projects during the contract term. Deliverables will include:
A written project proposal with measurable objectives and performance metrics
A detailed Standard Operating Procedure (SOP) for reviewed processes
A close-out report with recommendations, risk analysis, and outcome evaluation
Required:
Minimum 3 years of experience in business process analysis, documentation, SOP development, or process reengineering
Bachelor’s degree in Business Administration or related field
Professional certification such as CBAP, PMI-PBA, CAPM , or equivalent
Preferred:
3+ years of project management experience with responsibility for delivering complex initiatives on time and within scope
Worksites: 80 Calvert St., Annapolis, MD and 7 St. Paul St., Baltimore, MD
Telework: Eligible (with some required on-site presence)
Security: Position requires handling confidential information and passing a background investigation
Full-Time Employee Benefits:
...to work weeknights and weekend eveniings. Shifts include 5am-2pm (Porter); 8am-4pm (... ...; 4pm-10:30pm (Evening); 4/8pm-Midnight (Night Shift). Must be able to work Sunday Day... ...Crew and come grow your career with us! No experience required. We need energetic \True Blue...
...diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, color, creed, religion, national origin, age, sex and gender, gender expression and gender identity, sexual orientation, marital...
...workplace performance. This individual will translate instructional designs into clear, focused learning modules using Articulate and NovoEd... ...Experience Design, Educational Technology, Computer Science, UX Design, Digital Media, or a related field. - Seven (7) years...
...employee assistance programs, company discounts, perks, and more. Job Description Allied Universal is hiring a Custom Protection Officer (CPO) Flex Officer. The Custom Protection Officer Flex Officer will conduct armed and/or unarmed foot and/or vehicle patrol (...
...(or are willing to drop out) Experience in golang, python, or rust Familiarity with cryptography or crypto-L2s Exposure to devops, statistics, and system architecture While helpful, we don't require you to have experience with systems-design, golang, or crypto...