ITAM Program Manager Job at Akaasa Technologies, Grand Rapids, MI

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  • Akaasa Technologies
  • Grand Rapids, MI

Job Description

ITAM Program Manager

4 days on site, 1 day remote

Submittal Requirements

-Need to be able to run the program and do hands on work

-Need someone who can dig deep and solve problems

  • Strong Global Program Leadership:

Proven experience in building and scaling a global asset management program within a large enterprise environment.

  • Experience with Process & Procedure Development:

Skilled in designing, implementing, and optimizing asset management processes and procedures from the ground up.

  • Strong End-to-End Lifecycle Expertise:

Deep understanding and hands-on experience with the full asset lifecycle, from procurement through retirement, including tracking, auditing, and compliance.

Project Overview: Acrisure Hardware Asset Management

  • Objective: Build a global asset management program at the enterprise level.
  • Looking for someone experienced in IT asset management (ITAM) with hands-on involvement - not afraid to roll up their sleeves.

Ideal Candidate Profile

  • Role: ITAM Program Manager (with strong ServiceNow expertise)
  • Experience:
    • Built or led global IT asset management programs.
    • Proven track record in end-to-end asset lifecycle management .
    • Comfortable meeting with business and IT managers.
    • Strong understanding of ITAM change management .
    • Experience writing policy documents and designing or improving processes.
  • Personality/Work Ethic:
    • Hard-working.
    • First instinct is leadership, but not above hands-on work.

Technical Requirements

  • Tools: ServiceNow (ITAM module will be the primary platform)
  • Proficient in Excel.
  • Experience facilitating asset management workflows through ServiceNow.

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