service writer Job at Specialty RV Sales, Lancaster, OH

dWk2SENvdzFRNDFrYlpSdlAzZHBQa0dpNVE9PQ==
  • Specialty RV Sales
  • Lancaster, OH

Job Description

Service Advisor – Automotive

We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

Job Responsibilities

  • Greet service department customers promptly and courteously—attitude is everything!
  • Listen to customers and clearly translate repair needs to techs
  • Upsell additional services using low pressure, high integrity methods
  • Provide accurate repair/maintenance estimates
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

We offer terrific benefits which include:

  • Generous pay plan! Tell us about your experience at your interview!
  • Performance Bonuses!
  • Bi-weekly Pay Period
  • Excellent, Ongoing Training is Provided!
  • Opportunity for long term employment and growth
  • Medical, Dental and Vision Insurance
  • Disability Insurance
  • 401(k) Retirement Plan
  • 5-day work week, closed on Sundays!

About Us

Specialty RV, Tractor & Marine has been serving the mid-Ohio communities of Lancaster and surrounding areas for the last 19 years! We are a family-owned dealership and believe culture makes a difference! We strive to build lasting relationships with our employees, customers, and the community

We are an Equal Opportunity Employer -  All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

 

Job Tags

Bi-weekly pay,

Similar Jobs

AEON Staffing Group

Solar Installer (Must Have Residential Solar Experience) Job at AEON Staffing Group

 ...Role: Solar Installer # of Openings: 1 Location: New York City Area Compensation: $25.00 to $40.00 per hour, plus overtime...  ...Overview Our client, an established and rapidly growing renewable energy provider, is looking to bring on a Solar Installer to support... 

Staffingine LLC

Business Valuation Manager Job at Staffingine LLC

 ...Job Title: Business Valuation Manager Job Location: Phoenix, AZ Job Type: Full Time Job Description: ~ Manage staff, assign tasks, and oversee workflow for valuation projects. ~ Direct work efforts to ensure quality and timely completion... 

Mondo

UX Designer III / UX Writer 115828-1 Job at Mondo

Apply now: UX Designer III , location is Hybrid-Bellevue, WA . The start date is 7/15/2024 for this 6-month contract position. Job Title: UX Designer III / UX Writer Location-Type: Hybrid-Bellevue, WA (3 days/week on-site, 2 remote) Start Date Is:... 

Culver's

Crew Member (Day, Evening, Night Shift) Job at Culver's

 ...to work weeknights and weekend eveniings. Shifts include 5am-2pm (Porter); 8am-4pm (...  ...; 4pm-10:30pm (Evening); 4/8pm-Midnight (Night Shift). Must be able to work Sunday Day...  ...Crew and come grow your career with us! No experience required. We need energetic \True Blue... 

Victoria Logistics Carrier LLC

12-16 Ft. Box Truck Owner Operator Job at Victoria Logistics Carrier LLC

 ...Hello, guys! We are hiring Box trucks owner-operators for our company VICTORIA LOGISTICS CARRIER. We work within an independent contract agreement and offer very competitive rates. You can always negotiate the rate with our dispatchers as well. Basic Requirements...